TERMS AND CONDITIONS
Apply to all transactions on the website owned by Bridal Covered Buttons, also referred to as ‘We'. Please read them through before placing your order. We may occasionally change these terms without notice to our customers, also referred to as ‘You' and changes will apply to all subsequent orders. The products offered on this website shall be governed by English Law and will be subject to the jurisdiction of the English Courts. These terms and conditions do not affect your legal rights.
 
INTELLECTUAL PROPERTY AND TERMS OF USE
By accessing, browsing and using our website and sample packs you acknowledge your agreement to the following laws and regulations. The website and sample packs are Copyright © 2018 Bridal Covered Buttons . All copyright, trademarks and all other intellectual property rights in all material or content of the website and packs remain vested in us. The material and content of the website and packs are for your personal, non-commercial use only and you may only download such material required to make a purchase. Any other use of the material and content of this website is not allowed.
 
PAYMENT SECURITY
Bridal Covered Buttons is fully PCI DSS Compliant.  Online card payments are made using the payment gateway hosted by Paypal (a Paypal account is NOT required) or for Telephone orders by Lloyds TSB Cardnet  . All credit card information is encrypted prior to authorisation and your details are not filed on our computer systems. 
 
REFUNDS AND EXCHANGES
Bridal Covered Buttons is a workshop (not a retailer) supplying handmade products to businesses.  ALL of our products are Handmade to Order to your specifications.  
Returns are ONLY allowed on items which are defective.  We DO NOT accept returns where clients have ordered the incorrect colour, size or style.  We also reserve the right to change colours as fabrics become unavailable without prior notice.

It is the responsibility of the client, when supplying their own fabric, to clearly mark the correct side of the fabric to be used. 

Any defective goods or discrepancies noted need to be notified within 3 Working days of receipt either by calling 01651 891130 or contacting us via our Contact Form. We will make arrangements to replace or refund your purchases.   Refunds will only be processed once the item has been received back in perfect, unaltered condition. Bridal Covered Buttons cannot be held responsible for delays or losses by the Postal Service.  For your protection, please send all returns via a recorded delivery service.  Return postage is at cost to the client.  Unfortunately we cannot refund on original postage and handling costs.   Your statutory rights are unaffected.
 
PRICING AND PAYMENT
The price charged and the one you pay is the price displayed on our website at the time we receive your order.
 If however we discover an error in the price of goods ordered, we will write to you and give you the option of either reconfirming your order at the new price or cancelling your order.

DELIVERY OPTIONS
ALL items are Made To ORDER.  To ensure you receive your order as quickly as possible, please choose the appropriate Delivery Service for your needs.  We currentlytly deliver to the United Kingdom and, Ireland only. 

STANDARD ROYAL MAIL 24 - As we need to make your product all orders are expected to be delivered by Royal Mail approximately 8 working days* AFTER date of order or receipt of fabric.  
Turnaround time is dependent on seasonal demand, please contact us BEFORE ordering  if your order is in anyway time critical or choose PRIORITY DISPATCH.

EXPRESS ROYAL MAIL SPECIAL DELIVERY - As we need to make your product all orders are expected to be delivered by Royal Mail approximately 4 working days* AFTER date of order or receipt of fabric.  

*'Working Day' refers to Mon to Fri (excludes Saturdays, Sundays and Bank Holidays). Orders received after 4pm weekdays will be defaulted to being received the next working day.